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Terms of Use

1. Overview

This website is operated by Jacqueline Hogan Couples Counselling (“we”, “us”, “our”).

By accessing or using this website, you agree to be bound by these Terms & Conditions.

These Terms apply to the use of this website, our digital products, assessments, tools, resources, and educational content.
They do not apply to counselling or therapeutic services, which are governed by a separate client agreement.

If you do not agree to these Terms, please do not use this website.

2. Use of Website & Content

You agree to use this website and its content for lawful, personal, and non-commercial purposes, unless otherwise permitted.

You must not:

  • Misuse the website or attempt to interfere with its operation
  • Copy, reproduce, or distribute content without permission
  • Use the website for unlawful, misleading, or harmful purposes

We reserve the right to restrict or terminate access to the website if these Terms are breached.

3. Informational Nature of Content

All content, tools, assessments, resources, videos, audio recordings, and educational materials provided on this website are for general information, education, self-reflection, and personal development purposes only.

They:

  • Are not medical, psychological, or clinical advice
  • Do not constitute a diagnosis
  • Do not replace professional counselling or therapy

This includes any live or recorded workshops, webinars, presentations, video or audio content, written materials, or AI-hosted summaries or narrations, which are provided for information, education, and personal development purposes only.

Use of any information or tools is at your own discretion and responsibility.

4. Digital Products, Assessments & Tools

We offer physical products, digital products, assessments, and interactive tools through this website.

  • Results and reports are generated based on user input and apply general frameworks and assumptions for insight and reflection
  • Outcomes may vary between individuals
  • We do not guarantee specific results or outcomes

Please refer to our Returns & Cancellation Policy for refund eligibility.

Professional Use of Tools & Resources

Some of our tools, card decks, exercises, and educational resources may also be used by professionals (such as counsellors, coaches, facilitators, or educators) in their own work.

Where a professional chooses to use our materials with clients:

  • They do so at their own discretion and professional responsibility
  • They remain fully responsible for how the materials are applied, interpreted, and integrated into their services
  • We do not supervise, endorse, or assume responsibility for how materials are used or for any resulting outcomes

Our tools and resources are provided as general educational materials and are not a substitute for professional judgement, qualifications, or client agreements.

5. Intellectual Property

All content on this website — including text, images, tools, assessments, reports, recordings, videos, audio, and resources — is owned by or licensed to Jacqueline Hogan Couples Counselling, unless stated otherwise.

You may not reproduce, distribute, modify, or commercialise any content without prior written consent.

6. Third-Party Services & Links

This website may include links to third-party websites, platforms, or tools (including embedded media).

We are not responsible for the content, accuracy, or practices of third-party services. Use of third-party services is at your own risk and subject to their terms.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We make no warranties regarding uninterrupted or error-free use of the website
  • We are not liable for any loss, damage, or harm arising from use of this website, its content, or products
  • Use of this website and its resources is entirely at your own risk

Nothing in these Terms excludes rights under Australian Consumer Law that cannot be excluded.

8. Changes to These Terms

We may update these Terms from time to time. The current version will always be available on this page.

Continued use of the website constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of Australia.

10. Privacy

Use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Contact

If you have questions about these Terms, please contact us at:
Email: info@jacquelinehogan.com